Codaze

Support

Answers to common questions, and how to reach us when they don’t cover it.

Write to us

hello@alldaze.studio

Tell us what happened, your iPhone model and iOS version. We reply within 2 to 7 business days.

Common questions

I didn’t get the email to finish signing up.

Check your spam or promotions folder for an email from Codaze. The link works once and expires after a while. If it has expired, open Codaze, start sign-up again with the same email, and use the new link on the same iPhone.

To use a different address, tap Use a different email on the “Check your email” screen.

I forgot my password.

On the sign-in screen, enter your email and tap Forgot password?. Open the email on your iPhone and tap the link. Codaze opens and asks you to set a new password.

How do I turn Face ID on or off?

Tap your initial at the top of Today, open Settings, and use the Face ID switch.

My ritual reminders don’t show up.

Reminders need notifications allowed for Codaze. On your iPhone, open Settings → Notifications → Codaze and turn on Allow Notifications. Then check the reminder time on the ritual in Journal.

A voice note won’t play.

Turn the ring/silent switch to ring, or raise the volume, and try again. If it still won’t play, write to us with the date of the entry.

Can my coparent join Codaze?

Not yet. This version of Codaze is your own record: you can add your coparent, partner and helpers, set your rhythm and log swaps. Inviting the other parent comes in a later release.

Does Codaze track my location?

No. During a swap, Codaze can use your location on your phone to tell you when you’re close to the pickup spot. It isn’t sent to us or to anyone else. See the Privacy Policy.

How do I delete my account?

Tap your initial at the top of Today, open Settings, and tap Delete account at the bottom. Codaze asks you to confirm twice, then removes your account and everything in it.

See also the Privacy Policy and Terms of Use.